How was Apple’s Emergency SOS via satellite credited with saving lives in a recent accident?
According to Mock Rumors, the incident occurred on the Angeles Forest Highway in California’s Angeles National Forest. It features a car that has fallen 300 feet down a mountainside into a secluded valley. As there was no cellular coverage, rescuers were notified using Emergency SOS via the iPhone 14 model in the vehicle, which also detected the collision.
One of Apple’s relay centers received an emergency SOS via satellite text message from the victims. An employee at the relay center contacted the LA County Sheriff’s Department to request assistance.
The Montrose Research and Rescue Team located the two crash victims, who were extricated from the vehicle by helicopter. They were rescued, rushed to a nearby hospital and treated for minor to moderate injuries as the rescue operation was documented on camera.
Here’s how Apple Emergency SOS via satellite works
Emergency SOS uses a satellite link and an iPhone-friendly UI to help iPhone 14 users contact emergency services when there is no cellular or Wi-Fi access. A simple quiz allows users to answer key questions with a few taps so that emergency responders can immediately understand their status and location.
After completing the questionnaire, the user is guided through a user-friendly interface to point their iPhone in the direction of connection. If enabled, the message includes user survey responses, location, altitude, iPhone battery level, and medical ID.
Survey and follow-up messages are sent via satellite to dispatchers who accept text messages or to relay centers by Apple-trained professionals who can make emergency calls on the user’s behalf.
A few days ago, a stranded man was rescued in Alaska Emergency SOS via satellite. A man riding a snowmachine from Noorvik to Kotzebue activated the feature on his iPhone after he went missing on December 1, 2022. Later, volunteers located the man and took him to Kotzebue.