BYJU’s denies accusations that they bought children’s phone numbers, threatened parents

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The NCPCR took action based on a report that Baiju sales representatives were indulging in unethical practices to entice parents to sign up their children for courses.

What did BYJU say?

The edtech platform said it strongly denies the allegations of purchasing student databases. BYJU claims that since they have more than 150 million enrolled students and the brand is known across the country, they do not need to purchase or use databases located on servers outside India. The platform emphasizes that its lead channel consists of app users, walk-ins and incoming requests for consultations.

“We have made it clear that we have never purchased any database and hope the media refrains from making such a baseless and baseless allegation,” a company spokesperson said.

“BYJU’S ranks 19th in the esteemed Kantar list of India’s Most Trusted Brands. We don’t have to make cold calls or unscheduled walk-in visits. We strongly deny any allegation that suggests otherwise,” the spokesperson added.

Meanwhile, the commission summoned BYJU’s CEO Byju Ravindran last week and requested him to appear in person on December 23 in connection with allegations of mis-selling and hard-selling of courses to students.

According to a report by ETThe summons was issued after a media report claimed that the company’s customers said the K-12 online tutor had lost their money and jeopardized their futures by exploiting and defrauding them.

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Source by 91 Mobiles

Written By Sabhitech

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